7w77 Privacy Policy
This policy clearly explains how your personal information is kept safe with us and how it is used.
1. Introduction and Scope
7w77 (referred to hereinafter as "we", "our", or "the platform") operates an online casino and betting service for users in Bangladesh. We place the highest importance on our users' privacy and are always committed to keeping your personal information safe.
This privacy policy describes how information collected about you is processed when you use the 7w77 website (7w77.cam). By using 7w77's services, you will be considered to have given your consent to the terms of this privacy policy.
This policy applies in conjunction with our Terms and Conditions and Responsible Gaming policy. We encourage you to read those documents carefully as well.
2. What Information We Collect
7w77 may collect the following types of information:
2.1 Identity Information
- Full name and date of birth
- Email address
- National ID or passport number (for verification purposes)
- Residential address
2.2 Financial Information
- Records of deposit and withdrawal transactions
- Payment method details (partial details of bKash, Nagad, Rocket, or bank accounts)
- Transaction history and balance information
2.3 Technical Information
- IP address and device identifier
- Browser type and operating system
- Session duration and login history
- Navigation and usage patterns on the platform
2.4 Gaming Activity Information
- Play history, bet amounts, and results
- Use of promotions and bonuses
- Game preferences and patterns
3. How We Collect Information
We collect information in the following ways:
When you create an account with 7w77, you voluntarily provide your personal information. This information is essential for account verification and service delivery.
When you browse our website, certain technical information is automatically collected through cookies and similar technologies.
Financial information required for payment processing is collected during deposits and withdrawals.
When you contact us for assistance via live chat or email, records of that conversation may be kept.
4. Purpose of Using Information
The collected information is used for the following legitimate purposes:
- Service Delivery: Managing your account, keeping gaming services active, and processing transactions.
- Identity Verification: Ensuring account security and preventing fraudulent activity.
- Legal Compliance: Completing anti-money laundering (AML) and Know Your Customer (KYC) processes.
- Service Improvement: Analysing user experience to improve the quality of the platform.
- Communication: Sending important updates, security-related messages, and account-related notifications.
- Responsible Gaming: Monitoring your gaming behaviour to identify signs of potential addiction and provide support.
- Technical Security: Preventing cyberattacks and unauthorised access.
5. Sharing Information with Third Parties
7w77 does not sell, rent, or commercially transfer your personal information. However, information may be shared with specific third parties in the following limited circumstances:
- Payment Processors: Necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, or bank transfer.
- Technology Service Providers: Operational information may be shared with our trusted partners for hosting, cybersecurity, and analytics services, but only for the purpose of service delivery.
- Legal Requirements: Information may be provided to the relevant authorities in the case of court orders, statutory investigations, or legal obligations.
- Corporate Restructuring: In the event of a merger or acquisition, information may be transferred to the new entity, but the protections of this privacy policy will remain in force.
For any sharing of information with third parties, we ensure that they maintain appropriate privacy and security standards.
6. Cookies and Tracking Technologies
The 7w77 website uses cookies and similar technologies. Cookies are small data files stored in your browser. We use the following types of cookies:
6.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, carry out security verification, and remember user preferences. Without these cookies, the platform will not function properly.
6.2 Analytical Cookies
These cookies help us understand how users are using the website, allowing us to improve the quality of our service.
6.3 Cookie Controls
You can block or delete cookies by changing your browser settings. Please note, however, that blocking essential cookies may limit some features of the platform.
7. Data Protection and Security
7w77 applies multiple layers of security measures to keep your personal information safe:
- SSL Encryption: All communications on our platform are secured through SSL/TLS encryption.
- Data Encryption: Stored sensitive information is kept in encrypted form.
- Access Controls: Only authorised personnel can access the necessary information.
- Regular Security Audits: Our systems undergo regular security testing.
- Two-Factor Authentication: The option to add an extra layer of protection to your account.
- Firewall and Cyber Protection: Advanced technology is used to prevent unauthorised access and cyberattacks.
However, it is not possible to guarantee that any transmission or storage of information over the internet is completely secure. We make every effort, but do not claim to ensure 100% security. If you suspect a security issue, please contact [email protected] immediately.
8. Data Retention Period
7w77 retains your information only for as long as necessary. The retention period depends on:
- All active account data is retained for as long as your account remains active.
- Even after an account is closed, financial and identity-related information may be retained for a specified period as required by legal obligations.
- Transaction records are retained for the period prescribed under anti-money laundering regulations.
- When any information is no longer needed, it is securely deleted or anonymised.
9. Your Rights
As a user of 7w77, you have the following rights:
You can request a copy of your personal information held by us at any time.
If there is any inaccuracy or incompleteness in your information, you can request that it be corrected.
In certain circumstances you may request that your personal information be deleted, though this may not be possible where legal obligations exist.
You may object to the processing of your information for specific purposes, particularly for use in marketing.
You may request to receive the information you have provided in a structured and readable format.
To exercise any of the above rights, email [email protected] or contact our 24/7 live chat. We will process your request as quickly as possible.
10. Privacy of Minors
All services of 7w77 are for persons aged 21 and above only. We do not knowingly collect or process information from any minor.
An age verification process applies at the time of registration. If we become aware that a minor has registered using false information, that account will be closed immediately and the associated information will be deleted.
If you are aware of an account belonging to a minor, please notify our support team immediately.
11. Policy Changes
7w77 reserves the right to update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of this page will change.
- Registered users may be notified by email in the case of significant changes.
- Continued use of the platform after the updated policy is published will be considered as your consent to the new terms.
- We recommend reviewing this page regularly.
If you have any questions about a change, please contact our support team.
12. Contact
If you have any questions, comments, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
We are committed to responding to all your privacy-related inquiries with the utmost attention and care.